Store Manager, Ace Liquor Innisfail
SNDL Inc.
Innisfail AB
full-time
Job Title Store Manager, Ace Liquor Innisfail Job Description About SNDL SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail
banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, Spiritleaf, and
Firesale Cannabis. Additionally, the Company operates as a licensed cannabis producer and
stands as one of Canada's premier vertically integrated cannabis enterprises, focusing on
premium indoor cultivation, cutting-edge product development, and cost-effective
manufacturing. About ACE Liquor ACE Liquor is a great place to work, with a friendly atmosphere. We provide our customers with
vast selection of specialty liquors, beers and wines! Each person at ACE plays an important role in our Company′s success. We promote a team
atmosphere that is busy and challenging, but always aims to be co-operative and fun. When you
choose to work at ACE Liquor you can be sure you will be treated with the respect and support you
need to be a success. About The Role We are currently looking for a friendly, customer service-driven individual to lead our Team
as a Store Manager at our Ace Liquor Innisfail Store . The Store Manager will bring their
experience in the Liquor and Retail Industry (or similar fields), including previous
experience in Management. They will oversee and maximize the store's budgets and sales
goals, and establish a strong sales culture with an accountability for operating standards
and financial performance. They will be responsible for the recruitment, hiring and
training of teams. They are to ensure the store is always clean, maintained, stocked and ready
for business. The Store Manager will maintain all merchandising standards, analyze store
sales, trends, and performance weekly to improve or maintain store metrics. Additionally,
they are to maintain a high level of product and service knowledge, professional appearance,
demeanor, and attitude at all times. Essential Business Functions, Responsibilities and Accountabilities People Management Skills - Create a work culture that makes your store an inviting place to work - Be a role model who coaches, mentors, and inspires team members - Delegate tasks to team members and set priorities - Communicate in a clear and concise manner to team, leading effective huddles/meetings/coaching sessions, keeping team well informed of pertinent information - Participate in store recruitment and create succession plans for the store - Support and coach team members to improve performance gaps; conduct ongoing coaching for improvements - Complete and hold team accountable to complete required training within allocated timeframes - Create and/or monitor the creation of efficient weekly store schedules for both sales and support functions Customer Offering - Deliver exemplary customer service - Resolve customer complaints regarding sales and service; ensure Area Manager is informed of all customer complaints - Accountable for each new product launch - Review customer surveys and manage appropriately - Understand and utilize local market tends as provided by Area Manager - Evaluate programs and promotions for effectiveness and offer recommendations to Area Manager Financial - Ensure that goals will be met through appropriate planning and organization of labour, inventory, and finances for short and long-term success - Meet or exceed financial targets through partnership with Area Manager - Review and monitor the Loss Prevention program to protect the company’s inventory and assets - Review financial documentation (invoices, costs etc.) for accuracy - Monitor and make appropriate adjustments to scheduling to achieve labor cost Day to Day Operations - Ensure all merchandising and pricing guidelines are followed - Ensure store is clean and presentable and action any maintenance issues - Execute merchandising programs and track results - Manage communication (mail, email, voicemail) - Maintain inventory levels, as well as inventory ordering and receiving - Respond to customer complaints - Organize and/or attend OHS and LP meetings and training sessions - Actively aim to increase and share industry knowledge - Develop relationships with store stakeholders - Set daily tasks for the store - Review flyers, upcoming events, and promotions; execute appropriately Regulatory Adherence - Ensure that OHS, LP, ProServe/Serving It Right and other regulatory requirements and procedures are implemented and adhered to - Participate in health inspections, audits and required corrective actions - Maintain First-Aid, LP and OHS Training - Maintain ProServe/Serving It Right and ensure employees maintain ProServe/Serving It Right - Ensure AGLC/BC LRS and other government guidelines are met - Adheres to all SNDL Inc. policies, with a focus on Social Responsibility Qualifications Work Experience - Minimum, 3-years’ experience in retail environment - Minimum, 3-years’ supervisory and/or management experience (preferred) Education - High School Diploma or equivalent - ProServe/Serving It Right Certification - First-Aid Certificate is considered an asset - Training in wine/beer/spirits (preferred, not required) Other Skills and Capabilities - Highly self-motivated - Customer service driven - Effective leadership of large team - Strong sales background - Proven track record of success - Strong communication skills (written and verbal) - Must be able to pass a Background Check - Must have access to reliable transportation Why Work With Us? At Ace Liquor we invest in our people. We provide educational reimbursement for
industry-related courses. We prefer to promote individuals from within the organization
providing our employees excellent opportunities to advance their careers. If you are
interested in working in a fun environment that promotes personal growth with flexible
scheduling please apply now! Thanks for considering a position with us! Cheers! We are grateful for the interest in this role from all candidates, however, we will be
contacting only those that are selected for next steps in the hiring process.
Apply Now